Tata & Howard completed a Business Practice Evaluation (BPE) for the Town of Framingham, MA. T&H coordinated and attended a project kick-off meeting with essential Town personnel. The Town provided, as available, documents requested at the Project Kick-off meeting including reports, CIP and operating budgets, organization charts, standard operating procedures, operation and maintenance reports, O&M manuals, performance measures, job descriptions, Emergency Response Plan, procurement process, inventory control, relevant studies and reports, and similar related documents. These documents were used both for assessment of the current practices and as documentation included in the written plan, as appropriate. Evaluations determined the adequacy of the documents and current business practices. Documents were compiled and organized electronically for use in the project and future use by the Town. Any critical missing information was identified and developed by Town staff or included as part of the Implementation Plan.
Tata & Howard conducted a Business Practice Evaluation (BPE) for the Kennebunk, Kennebunkport, and Wells Water District (KKWWD), Maine that included the following:
Task 1: Project Management and Communications
Project kickoff meeting with management staff included discussion of project approach and schedule, level of District involvement, and project deliverables.
Task 2: Organizational Assessment
Reviewed documents, facilitated individual interviews, and conducted on-site workshops to evaluate the current organization against desired business goals and industry best practices.
Task 3: Developed Draft Succession Plan for business continuity of Water District
Developed a Succession Plan based on current personnel and organizational structure. The plan shows a path forward for staff to ascend in the organization through natural progression.
Task 4: Draft and Final Organizational Review and Succession Plan
Prepared Draft and presented results of the Organizational Review and Succession Plan to KKW. After comments were received on the draft, Tata & Howard provided the final document.
Tata & Howard Provided management consulting and leadership skill building for the North Texas Municipal Water District. Project included meeting with each of the nine wastewater treatment plant Superintendents and Chief Operators and wastewater collection system management one-on-one as well as meeting with supervisors and managers. Two briefing workshops were conducted to discuss the findings, overall observations and potential opportunities for improvement that benefits the treatment and collection system facilities. In addition, a management, operation and maintenance (MOM) workshop was conducted that discussed effective business practices that were compared to industry standards.
Tata & Howard provided design and construction services for the construction of a 1.44 mgd water treatment facility. The water treatment facility consists of a concrete block masonry building housing filtration equipment, a laboratory and office space, and associated piping, instrumentation and controls. Building components including HVAC, plumbing, and electrical services were incorporated in the facility. Other work included, but is not necessarily limited to, site work, exterior piping systems, and electrical work at an existing well pump station.
Tata & Howard also provided design and construction services for the installation of approximately 5,000 linear feet of new 12-inch high-density polyethylene (HDPE) water main (two parallel pipes at 2,500 linear feet, each) via directional drilling beneath the Pemigewasset River, connecting the City’s Franklin Falls Well Site and the City’s Acme Well Site.
Tata & Howard provided design and construction services for the installation of approximately 2,655 linear feet of 12-inch diameter Class 52 ductile iron water main, water services, and associated valves, fittings, and hydrants on Hill Road (New Hampshire Route 3A) and a service road connecting Hill Road to the City’s Acme Well site; approximately 4,000 linear feet of 12-inch water main, water services, and associated valves, fittings, and hydrants on Lawndale Avenue, Webster Lake Road, and Kimball Street; approximately 3,200 linear feet along Lawndale Avenue; 1,200 linear feet along Webster Lake Road; and 600 linear feet along Kimball Street. The work also included pavement restoration on Lawndale Avenue, Webster Lake Road, and Kimball Street.
The project was funded by NHDES and the USDA Rural Development office.
Tata & Howard provided engineering services for the design, construction administration, and resident project representation for the installation of approximately 3,800 linear feet of 8-inch ductile iron water main on A, B, C, D, and Border Streets for the Whitinsville Water Company. All homes in the project area are multi-family ranging from duplexes to four units per building, and are of wood construction. The area has a history of fires, so fire protection was of utmost concern.
The project began in February of 2016. Each home had its water service replaced, and also received a 6-inch ductile iron water main that was installed with a gate valve and a cap so that the homeowner could install individual fire and water services to each unit. For example, the homes with four units could be tapped with eight new service lines, giving each home a fire service and a water service and increased protection from fire. As added fire protection, Tata & Howard also replaced all hydrants and added four additional hydrants to the project area.
All water main installation was completed in November of 2016, and final paving is scheduled to take place in the spring of 2017.
Bliss Street in Northampton, MA had experienced several water main breaks. Therefore, the City wanted the main to be replaced over the winter rather than waiting until spring. The project included design, bidding, and construction administration services for the water main replacement on Bliss Street from Scanlon Avenue to Willow Street. The design included new 8-inch diameter ductile iron water main, services, and appurtenances, as well as preparation of base plans from available City records, City GIS mapping data, and field measurements.
Construction occurred during the winter to meet the client’s schedule. Two change orders were issued to address hydrant extensions and sewer component repairs. The bid opening was the day before Thanksgiving. Construction started in December and was substantially completed by spring.
Tata & Howard recently developed a unidirectional flushing (UDF) program for the Town of Shrewsbury, MA. The project included converting the existing water distribution system hydraulic model from WaterGEMs to InfoWater, preparing water system flushing maps, delineating flushing zones, and preparing a sequential UDF for the water distribution system from sources to system extremities following the American Water Works Association (AWWA) published guidelines referred to as “Rules for Flushing.” The program successfully idenitified sequences of valves to close, hydrants to flush, flow rates, and required duration. Worksheets were prepared for each sequence, including identification of hydrants and valves to be operated, pipes to be flushed, approximate discharge flow, and recommended flushing duration.
Tata & Howard recently completed a Business Practice Evaluation (BPE) for the RWA Field Operations Division. Tata & Howard developed an Effective Practice Guidelines (EPGs) findings report and recommendations matrix outlining suggested operational and management changes as well as effective practices opportunities for improvement. Based on results of the field operations assessment, Tata & Howard identified goals, objectives, activities, and resources necessary to implement Effective Practice Guidelines for several business practices. Tata & Howard, along with the newly developed RWA EPG team, conducted five workshops with management and field staff responsible for the implementation of the recommended changes to ensure the goals established during the BPE and EPG development were met.
Tata & Howard was retained by the Southern Maine Regional Water Council (SMRWC) to complete a Regional System Study for the Portland Water District (PWD), Maine Water Company – Biddeford & Saco (MWCB&S), Kennebunk, Kennebunkport, Wells Water District (KKWWD), Sanford Water District (SWD), South Berwick Water District (SBWD), York Water District (YWD), and Kittery Water District (KWD). The purpose of the study was to provide a detailed update to their 2008 Regional Water System Master Plan Study, which studied possible interconnections between the water systems within the SMRWC. A combined water distribution system regional hydraulic model was developed using the hydraulic models of each individual water system. The regional hydraulic model was used to evaluate the hydraulic feasibility and impacts of the proposed interconnections as well as the potential of transferring water from northern systems to southern systems through a completely connected and open system. The PWD and MWCB&S have large water sources and are interested in exploring the option of providing water to southern systems. The study evaluated the needed infrastructure improvements, each system’s available water supply, and demands through the potential and existing interconnections.
The study also examined the effects that the proposed system improvements and interconnections would have on water quality. Not all water systems treat water in the same way; therefore, finished water is unique to the chemicals and treatment techniques used by each system. Specifically, pertinent available data was collected and chemicals used for coagulation, sequestering, primary disinfection, secondary disinfection, corrosion control, pH adjustment, and dental health were reviewed. Raw and finished water parameters such as turbidity, alkalinity, temperature, pH, and total hardness were also collected. Of the seven participating water systems in the study, three disinfect with chloramines and four disinfect with only chlorine solution. Operating the systems together as a permanent solution to water supply concerns would require modifications to the treatment processes in some if not all of the systems. Ideally, each water system involved in water sharing would need to agree to a treatment method to give each system acceptable water quality and eliminate concerns with blending systems.
The identified improvements were based on hydraulic feasibility. Infrastructure recommendations at the interconnection locations include construction of new water mains, pressure reducing valves, and booster pumping stations.
Through a grant from the Pioneer Valley Planning Commission, Tata & Howard was retained by the City of Northampton Department of Public Works (Northampton) and the City of Easthampton Water Works (Easthampton) to complete a Regional Intermunicipal Interconnection Evaluation for the Easthampton, Hatfield, Northampton, Southampton, and Williamsburg water systems. The purpose of the study is to evaluate potential water distribution system intermunicipal connections and emergency water supply. A combined water distribution system regional hydraulic model was developed and used to evaluate the hydraulic feasibility and impacts of the proposed interconnections. The study evaluated the needed infrastructure improvements, system available supply and demands, and available supply through the potential interconnections.
Potential interconnection locations between Northampton and Easthampton were considered at four locations, between Northampton and Hatfield, between Northampton and Williamsburg, and between Easthampton and Southampton. Infrastructure recommendations at the locations include construction of new water mains, meter pits, flow meters, pressure reducing valves (PRV) and portable pumping systems. The Massachusetts Department of Environmental Protection (MassDEP) Water Management Act (WMA) permitted and registered pumping volumes for each system’s sources was evaluated for potential supply to other communities. Northampton and Easthampton have surplus supply, while Hatfield, Williamsburg, and Southampton are approaching their WMA permit or registration allowable withdrawal volumes.
The study determined the following:
- Three of the four potential interconnection locations between Northampton and Easthampton could be utilized in an emergency by isolating portions of Northampton’s system. An interconnection that could serve all of Northampton would require a pumping system.
- A pressure reducing valve would be required to supply Hatfield from Northampton and a pumping system would be required to supply Northampton from Hatfield.
- Due to the location of the Williamsburg interconnection along Northampton’s transmission main route, and the limited amount of water available from Williamsburg, an interconnection from Williamsburg to Northampton is not feasible.
There is an existing hydrant to hydrant interconnection between Easthampton and Southampton that has been utilized to supply water to Southampton during periods of high summer demands. To supply the entire Southampton system, a pumping system would be required, and a PRV would be required to maintain adequate pressures if Southampton were to supply Easthampton.