ERP Training

Tata & Howard is approved by MassDEP to conduct Emergency Response Plan (ERP) Training for water utility personnel. Take advantage of these training sessions to assure that your utility is always prepared for the unexpected.

Emergency Response Plan (ERP)

ERPs are mandatory for all public water suppliers, and some states require water utilities to provide a minimum of 10 hours of Emergency Response training annually for all employees. ERP training is a process that helps water system managers and staff explore vulnerabilities, make improvements, and establish procedures to follow during an emergency. Preparing and implementing a response plan can save lives, prevent illness, enhance system security, minimize property damage, and lessen liability.

Tata & Howard, Inc., a leading innovator in water, wastewater, and stormwater services and engineering solutions, is offering assistance to operators with obtaining the required annual training. As your training partner, we have the key experience, personnel, and expertise to help you reach this goal.

Our trainers have extensive knowledge and a thorough understanding of critical emergency response methodologies and training skills.

We offer in-person training sessions that can be conducted over one or two days. A total of 7 TCHs are available for the training to help fulfill the state’s requirements.

To set up your customized ERP Training Program, please contact Ken Smith, Client Service Specialist.
Direct: 508.925.7559 | Cell: 774.696.2046

Pandemic Preparedness Training

A rise in COVID-19 cases across the United States has forced some utilities to reconsider staffing plans and to reevaluate past preparedness strategies in order to continue to provide clean, safe drinking water and sanitary services to the customers.  While utilities may be more prepared now than at the start of the pandemic, additional work is needed on documenting plans and procedures.  By preparing written plans, a utility can be stronger and more prepared for any emergency.

A number of questions need to be answered to properly implement a pandemic response plan including:

  • When should a staggered workforce be implemented?
  • Does the utility have the proper written protocols in place?
  • Has the utility defined all critical positions?
  • Have back-ups been identified for each critical position?
  • How do we keep staff safe?

By answering these and other questions, a plan can be developed and easily followed by all staff members.  A well thought out plan leaves little room for interpretation and clearly defines the roles and responsibilities as well as the hierarchy of authority.  Development of a pandemic response plan can be incorporated into the overall emergency response plan required by EPA for all public water systems serving more than 3,300 people.

Tata & Howard is offering multiple levels of assistance with pandemic preparedness.  Whether it is a 4-hour virtual workshop with key staff (3.5 TCH offered) or a brief virtual discussion to outline the framework for a pandemic response plan.  Our emergency preparedness experts are available to assist your utility navigate these uncertain times.

For more information, or to schedule your virtual meeting, please contact Karen Gracey, P.E. at 508.219.4021 or

To email, print, or share the Tabletop Exercise flyer, please click here to download.