Water and Wastewater Infrastructure Design: Why Niche Expertise Matters

As we celebrate Drinking Water Week and Infrastructure Week in May, we’re reminded of the critical systems that quietly sustain our communities every day. These national observances highlight the importance of reliable drinking water and wastewater infrastructure—services we often take for granted, yet ones that set the very foundation of public health, environmental protection, and economic resilience. Designing and maintaining these systems demands more than general engineering knowledge. It requires focused, niche expertise, and a forward-looking approach.

At Tata & Howard (T&H), water and wastewater are our bread and butter. We’re not a generalist firm splitting attention across various sectors—we are dedicated specialists with a singular mission: to help communities design, manage, and optimize their water and wastewater systems. That niche focus gives us the depth, insight, and precision to deliver exceptional results, stay ahead of the curve, and prepare for the future.

water AND WASTEWATER infrastructureWhy Specialization Matters in Water and Wastewater Design

Water and wastewater systems are among the most complex and critical pieces of municipal infrastructure. They must operate around the clock, comply with ever-evolving regulations, and be able to adapt to population growth and environmental changes. A deep understanding of how these systems function and interact empowers our team to create solutions that are efficient, reliable, and safe.

That’s where our specialized expertise sets us apart.

On the drinking water side, we design transmission and distribution mains, storage tanks, pump stations, and advanced treatment facilities—all tailored to meet specific community needs. On the wastewater side, our work includes sewer mains, pump stations, and treatment plants engineered to meet local, state, and federal regulatory requirements while also operating efficiently and sustainably.

Our designs are built on a robust understanding of hydraulics, chemistry, permitting, and utility operations. But technical design is only one piece of the puzzle—strategic planning is just as important.

Capital Efficiency Plans: A Smarter, Targeted Approach to Infrastructure

At T&H, we help municipalities stretch every infrastructure dollar further. Our trademarked Capital Efficiency Plans (CEPs) are a fast-tracked, highly structured approach to water, wastewater, and stormwater asset management. Designed to identify and prioritize system needs, the CEP empowers communities to take proactive steps, avoiding costly emergency repairs and accelerating much-needed maintenance.

Through a simple, three-step process, our engineers work hand-in-hand with municipalities to assess underground utilities, flag segments needing repair, replacement, or rehabilitation, and create a clear, actionable plan. What makes the CEP unique is its three-circle Venn diagram approach, which evaluates each pipe segment using three key criteria: hydraulic modeling, asset management, and criticality. Where these criteria overlap, infrastructure vulnerabilities are given higher priority. It’s a visual, data-driven method that provides immediate clarity and direction.

Each CEP includes GIS mapping and a detailed asset database that outlines priorities, cost estimates, and phasing strategies. This comprehensive reporting gives municipal leaders the tools they need to confidently budget and plan, year over year.

At a time when state and federal infrastructure funding is limited, and aging systems continue to strain local budgets, the CEP provides a powerful path forward. Communities like Northampton, Worcester, and Melrose, Massachusetts have already benefited from this approach, completing more projects with fewer surprises and stronger long-term outcomes.

water testInnovation in Action: Staying Ahead of Emerging Contaminants

The water industry never stands still, especially when it comes to water quality. As new contaminants of concern emerge and regulations tighten, utilities are expected to respond quickly and effectively. At T&H, we protect public health and earn community trust by staying one step ahead of the curve.

PFAS, or per- and polyfluoroalkyl substances, are a clear example. These persistent synthetic compounds—often called “forever chemicals”—have become one of the most urgent issues facing drinking water systems across the country. With new limits on the horizon and public awareness on the rise, utilities need proven, forward-thinking solutions.

At T&H, we’ve been addressing PFAS head-on for years. Before it became a national focus, we were already helping communities plan for it. One example is our work with the Wading River Water Treatment Plant in Attleboro, MA, where we conducted pilot testing to evaluate treatment options for PFAS removal. By testing a variety of treatment media, we helped identify effective, sustainable solutions tailored to that system’s specific needs, equipping our client with a head start on long-term compliance.

However, PFAS aren’t the first emerging issue we’ve helped utilities manage. When manganese began gaining attention as more than just an aesthetic nuisance, we were already developing dedicated treatment systems to address it. At the Home Farm Water Treatment Plant in Shrewsbury, MA, we piloted the use of Mangazur® biological filtration to remove manganese from groundwater—an approach that proved both effective and cost-efficient for our client.

Whether the challenge is PFAS, disinfection byproducts, or nutrient removal in wastewater, our team is always evaluating new technologies, anticipating regulatory shifts, and delivering solutions that are both forward-looking and practical. For us, staying ahead isn’t just a matter of innovation, but rather, it’s part of the commitment we make to every community we serve.

A History of Firsts and Forward Thinking

Our legacy is built on innovation driven by a commitment to innovation and community partnership. We’ve been early adopters of advanced tools such as hydraulic modeling, GIS-based asset management, water audits, and CEPs, and we were the first to recycle Greensand backwash water in Massachusetts at a water treatment facility in Natick, MA.

By integrating these technologies early, we’ve helped utilities uncover inefficiencies, reduce non-revenue water, improve maintenance schedules, and phase out aging infrastructure in the most cost-effective way possible. We take pride in serving as trusted advisors, not just technical experts.

That support also extends to helping clients secure state and federal funding, including grants, low-interest loans, and SRF (State Revolving Fund) assistance. We align each project’s technical and financial goals with the most appropriate funding mechanisms—unlocking resources that might otherwise go untapped.

Building for the Future, Every Day

The success of any infrastructure project is dependent on more than just technical experience and excellence. It requires clear communication, a shared vision, and a genuine commitment to partnership. Our clients count on us for all of that, and more.

During Drinking Water Week, we celebrate the essential role that clean, safe water plays in our lives. And during Infrastructure Week, we honor the engineers, operators, municipal staff, and public officials who keep those systems running strong.

At Tata & Howard, we’re proud to stand with them. Because to us, water isn’t just an industry; it’s our purpose. And we’re proud to dedicate every day to building the water and wastewater systems that keep our communities healthy, resilient, and thriving.

This Spring, Don’t Forget Your Water Audit!

During the spring, many municipalities focus on preparing their budgets, gearing up for Town Meetings, and planning for the upcoming year. During this time, it’s also important to focus on ways to improve your water system’s financial health, and a water audit is arguably the most cost-effective first step, providing an ROI in months rather than years. Conducting a water audit is an essential tool in not only ensuring the efficiency of your water infrastructure, but also in reducing unnecessary costs. The combination of technology such as Advanced Metering Infrastructure (AMI) and sound asset management practices makes now the perfect time of year to assess the state of your water system and plan for future upgrades.

Why Water Audits Matter

Spring is the perfect time for municipalities to evaluate their existing systems, including their water infrastructure. A thorough audit of your water system provides a comprehensive quantification of both consumption and losses within the distribution system and helps identify sources of lost water. Planning and budgeting for fixing these losses helps with resource management, operational performance, system integrity, and, of course, financial performance.

At Tata & Howard (T&H), we advocate for performing regular water audits. A water system audit looks at everything from the condition of water mains and service lines to the performance of the meters and billing system. When conducted alongside an asset management strategy, these audits give municipalities the information they need to make data-driven decisions about repairs and upgrades.

The Cost of Leaks and Inefficiencies

Leaks are a major problem for many municipalities and can be a significant hidden cost. According to the EPA, U.S. utilities lose an estimated 6 billion gallons of treated water every day due to leaks in the infrastructure. This means municipalities are wasting not only water but also the energy and costs associated with treating and distributing that water. A water system audit helps identify leaks early, saving money on both treatment and repair costs while ensuring that water is being used efficiently, naturally leading to conservation.

As an example, Tata & Howard, Inc. was retained by the Town of Wayland, MA to complete an AWWA M36 water audit of the water distribution system based on data and system information for a three-year period. The AWWA water audit results found that the Town’s cost of water lost during the three-year period was over a million dollars!

Leveraging AMI and Asset Management for Efficiency

In addition to the Town of Wayland’s water loss and associated costs, the water audit found 64% of the Town’s meters were over 15 years old and not providing accurate usage readings. To address the aging meters, Tata & Howard completed a water meter and AMI evaluation.

Modern technologies such as AMI can make water system audits more effective than ever. AMI allows municipalities to monitor water usage in real time, detecting leaks and inefficiencies before they turn into larger issues.

The Town of Wayland’s project included an evaluation of water meters, automatic meter reading (AMR) systems, and AMI systems for the Town of Wayland’s water distribution system in order to provide a recommendation for AMR/AMI technology to best suit the needs of the Town. AMI was found to be the most efficient and cost-effective solution.

Following the meter evaluation, we provided assistance with a request for proposal (RFP) for new water meters and AMI system, and we are currently assisting with the implementation of the AMI system and the installation of the water meters and RF endpoints for the Town.

Now that spring has (finally!) sprung, it is the ideal time to consider implementing AMI in your own municipality. Pairing AMI with a regular water system audit allows municipalities to proactively track their water usage, identify inefficiencies, and optimize water distribution.

Funding Opportunities for Water System Improvements

Spring is also a great time to explore available funding programs to support water system improvements. With funding opportunities available, municipalities can address aging infrastructure and implement modern technologies without breaking the bank. It’s important to remember that conducting a water system audit is an investment in the future, one that can unlock new pathways for funding and ensure that your municipality’s water system remains reliable and efficient for years to come.

A Strategic Approach to Long-Term Water System Sustainability

With spring officially here and the demand of summer close on its heels, municipalities should be focusing on taking stock of their infrastructure and planning for the future. Proactive water audits allow municipalities to identify leaks, address inefficiencies, and make necessary upgrades, all while leveraging available funding opportunities. By incorporating technologies like AMI and strategic asset management practices, municipalities can ensure their water systems operate at peak efficiency, preventing costly repairs and improving overall reliability.

At T&H, we’re here to help municipalities navigate the complexities of water system audits, ensuring their infrastructure remains in optimal condition for the long term.