According to the U.S. Small Business Administration, small businesses operate 84.8% of establishments while employing 54.3% of workers. So, what is it about small businesses that attract over half of the workforce and make up the majority of establishments? For employees seeking a meaningful career and for clients in search of personalized and effective solutions, working for and with a small firm provides a myriad of benefits that often rise above the conventional expectations that come with larger corporations.
Let’s explore the dual joys of being an employee in a small firm and a client seeking the unique advantages we as a small firm bring to the table.
Ability to Embrace Innovation through Varied Roles and Responsibilities
Working for a small business or firm provides employees with a unique opportunity to wholeheartedly embrace innovation and creativity. When embracing this level of ethos, small firms are able to foster an environment where every voice is heard. This mindset empowers employees to don multiple hats, as each person joining the team has their own set of skills, perspectives, and expertise that they can bring to the table.
Each day brings a new set of challenges, creating a dynamic and engaging work environment that offers employees the opportunities to not only lean back on their past experiences, but also learn new skills and provide a “new set of eyes” when interacting with said challenges. These multifaceted roles not only broaden the team’s skillset but also provide a more holistic perspective, inspiring creative and innovative problem-solving, whereas larger corporations and firms may experience more constraints.
Opportunities to Make an Impact
At the heart of our small team lies a collective dedication to a fundamental service: providing communities with clean water. This shared purpose fosters a profound sense of meaning, creating a workforce that is driven by a commitment to our public’s well-being.
Since we are a small firm, our employees and clients are able to consistently make a bigger impact due to having direct access to key decision-makers. Having the opportunity to quickly run new ideas by a key stakeholder allows our team to work more efficiently due to the lack of “hoops” many larger firms often have to jump through, further encouraging innovation and creativity.
This accessibility to decision-makers cultivates a culture of open communication, cutting down on decision-making time. This empowers employees to feel a sense of ownership over their projects, encouraging them to think creatively about solutions and leading them to spend their time working on value-adding tasks and projects.
Added Benefits of ESOP Small Business
And speaking of ownership, all Tata & Howard employees are actually owners, creating even more of an ownership mindset in our organization. Being a 100% Employee Stock Ownership Plan (ESOP) provides unique benefits not only to clients who appreciate the effort, attention, and pride of work that comes with ownership, but also to employees who enjoy the financial rewards of ownership.
Personalized Service and Direct Communication
There’s a distinct advantage to choosing to work with a small firm, often in the form of more attentive, personal, direct, and customized service. The more intimate nature of small firms can be quite challenging to find in larger corporations, with many lacking direct communication.
With a small firm, direct communication with decision-makers is not only a hallmark, but it also ensures clients that they are more than just another transaction; they are in fact valued partners. This kind of intentional accessibility allows both firm and client to foster a deep understanding of each other’s needs and preferences, making way for service with a level of laser precision that can often go far beyond the standardized solutions larger firms offer.
It’s this level of commitment to customer service and satisfaction that is often ingrained in the ethos of small firms that results in returning customers and more collaborative partnerships.
Selecting a small firm as a client often means a more cost-efficient partnership compared to working with larger corporations. Small firms often operate with lower overhead costs as they typically have streamlined operations and are laser-focused on efficiency, meaning they can offer more competitive prices.
But, how is that possible?
Small firms can afford to be more flexible, allowing themselves to work around and cater to the specific needs of each client, tailoring services to meet these individual requirements. Unlike larger corporations that may offer standardized solutions at a premium, small firms can provide these services at a more affordable rate.
This level of dependability, innovation, and dedication to going the extra mile when providing a fundamental service allows small firms like T&H to build strong, lasting relationships with satisfied clients.
Entrepreneurial Spirit Leading to Innovative Solutions
It’s not just small firm employees that can benefit from embracing innovation and creativity; clients are encouraged just as much to immerse themselves in a firm’s entrepreneurial culture. The collaborative nature of the client-small firm relationship allows for both parties to embrace more unconventional ideas and solutions, while larger firms may be bound by established processes. The lack of these constraints combined with the fostering of innovation and “out of the box-ness” allows small firms to take more calculated risks when solving problems, which can lead to a more dynamic and proactive approach.
When working for a small firm — particularly an ESOP — employees are valued for their contributions and are empowered to actively participate in the decision-making process. In partnering with a small firm, clients are not just mere recipients of a service but are also active participants in their own problem-solving.
This dual experience of working for and with a small firm invites all parties to a world where innovation, creativity, and collaboration are not only welcomed and encouraged but embraced wholeheartedly. It’s with this level of dedication and prioritization that small firms are able to carve a niche area for themselves, providing a level of service that many large corporations are unable to fulfill.