Pandemic Strategy

A rise in COVID-19 cases across the United States has forced some utilities to reconsider staffing plans and to reevaluate past preparedness strategies in order to continue to provide clean, safe drinking water and sanitary services to the customers.  While utilities may be more prepared now than at the start of the pandemic, additional work is needed on documenting plans and procedures.  By preparing written plans, a utility can be stronger and more prepared for any emergency.

  • When should a staggered workforce be implemented?
  • Does the utility have the proper written protocols in place?
  • Has the utility defined all critical positions?
  • Have back-ups been identified for each critical position?
  • How do we keep staff safe?

By answering these and other questions, a plan can be developed and easily followed by all staff members.  A well thought out plan leaves little room for interpretation and clearly defines the roles and responsibilities as well as the hierarchy of authority.  Development of a pandemic response plan can be incorporated into the overall emergency response plan required by EPA for all public water systems serving more than 3,300 people.

Tata & Howard is offering multiple levels of assistance with pandemic preparedness.  Whether it is a 4-hour virtual workshop with key staff (3.5 TCH offered) or a 2-hour virtual discussion to outline the framework for a pandemic response plan.  Our emergency preparedness experts are available to assist your utility navigate these uncertain times.

For more information, or to schedule your virtual meeting, please contact Karen Gracey, P.E. at 508.219.4021 or

To email, print, or share the Tabletop Exercise flyer, please click here to download.


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