The Crucial Role of Utility Asset Management: Providing Reliable Operations and Sustainable Infrastructure

From large power plants to water distribution networks, utility assets form the backbone of our modern-day society. They provide us with the essential services we rely on daily, from electricity to clean water and beyond. However, the sheer scale and complexity of these assets demand a systematic and strategic approach to maximize their optimal performance, safety, and longevity.

This is where asset management comes into play. Utility asset management is not only about providing smooth operations and reliable service delivery, but it also plays a pivotal role in building sustainable, future-ready systems that can withstand the challenges of a dynamic world.

So, let’s get into it!

The Basics: What is Asset Management?

Utility asset management is a systematic process in which utility companies can manage and maintain their physical assets, such as water, gas, electricity, and their corresponding infrastructures. These infrastructures can range from pipelines and power lines to meters and transformers, even staff, encompassing any essential utility delivery service and technology.

Utility asset management takes into account the entire lifecycle of an asset, from acquisition or construction to decommissioning or replacement. This type of “lifecycle evaluation” includes decisions on when to repair, refurbish, or replace assets based on specific factors, such as technological advancements, regulatory changes, and cost-effectiveness.

These programs provide utilities the opportunity to maintain accurate and up-to-date records of all of their assets, including location, specifications, maintenance history, and current condition. All of these factors contribute to an effective plan for the safety, efficiency, durability, and reliability of these assets, while also maximizing the value of their investments over the asset’s lifespan.

Now that we’ve covered the what, let’s evaluate the why.

Why is Asset Management Necessary?

Knowledge is Power: A Predictive Maintenance Mindset

Try to think of asset management as a type of predictive maintenance: with asset management, utilities — like water works — can be proactive by utilizing available life cycle data and industry experience to anticipate just when maintenance is needed. These predictions further optimize maintenance schedules and can substantially reduce downtime and operational costs. Additionally, these programs allow for more sustainable infrastructure opportunities by offering details on potential issues, deterioration, or future risks, and provide other guidelines on how to prevent unexpected failures while simultaneously allowing for timely maintenance and/or repair.

High Scalability Meets Compliance Regulations

Asset management has a high scalability, making it a critical tool for all water, wastewater, stormwater, and public works systems, regardless of their size. Due to the adaptiveness of the program, utilities need to align their asset management efforts with relevant industry regulations and standards for optimal safety, environmental compliance, and public welfare. Like any kind of public works, utilities are subject to various environmental regulations that govern emissions, waste disposal, and resource usage.

What may be surprising to some is that utilities must also consider data security and privacy regulations. Protecting sensitive information related to assets, maintenance, and operations is essential to complying with data protection laws and other compliance regulations. (Yes, there’s loads of personally identifiable information on utility bills!)

Utility operations require permits and licenses from regulatory authorities, which are all collected during a preliminary assessment. Since asset management procedures involve tracking and renewing these permits, utilities can rest assured knowing that all necessary legal requirements are met.

By incorporating regulatory compliance into utility asset management, utilities receive continuous monitoring of regulatory changes, and often collaborate with legal and regulatory experts. Integrating compliance considerations into asset management strategies assists utility companies in maintaining operations that are lawful, safe, and environmentally responsible.

Endgame Goals

So, what is the end goal when implementing utility asset management? That’s easy: to continuously improve the reliability, safety, efficiency, and longevity of these assets while also optimizing costs and delivering high-quality services to customers.

Essentially, an effective utility asset management program results in (but is not limited to) the following:

  • Reduced operational costs
  • Improved service reliability
  • Minimized downtime
  • Enhanced customer satisfaction
  • Better resource allocation
  • Infrastructure stability
  • Operational resiliency
  • Community sustainability

How Can Tata & Howard Help?

At Tata & Howard, we start off a client’s asset management program by conducting a preliminary assessment of above and below ground infrastructures, staffing, and condition of assets. We review all existing documentation, records, drawings, and reports prior to the preliminary assessment. Once the pre-preliminary assessment has been completed, a site visit is arranged to review all of the utilities’ infrastructures and assets, and data is collected pertaining to equipment type, installation dates, capacities, manufacturers, model and serial numbers, and more; all of which is vital in providing our clients an in-depth and effective report.

So, what happens after our assessment? For starters, we provide utilities a full report on recommendations for prioritizing funds for individual asset replacement based on the criticality of the replacement, the current condition of the asset, its age, and any potential risks. Included is a Five-Year Asset Replacement Plan that includes an estimate of potential construction costs. Our findings and reports help utilities to allocate resources effectively by identifying which assets need immediate attention, which ones can be deferred, and which new investments will bring the most value in terms of performance improvement or cost savings.

In Conclusion

In summary, asset management planning is absolutely critical to the current and future health and maintenance of our utility supplies. It requires a combination of data-driven strategies, technological integration, and informed decision-making so that utility assets perform optimally throughout their lifecycle. At Tata & Howard, our team specializes in comprehensive utility asset management solutions. With years of experience, our team of experts is dedicated to delivering exceptional utility asset management services that empower water, wastewater, and stormwater utilities and companies to operate efficiently, meet regulatory requirements, and contribute to the well-being of the communities they serve.

Project Manager, Water Engineering – Waterbury, CT

Project Manager, Water Engineering – Waterbury, CT

Job Description

We are looking for a qualified and highly motivated Project Manager, Water Engineering with 10-12 years’ experience in water distribution engineering to join our Waterbury, CT office. The selected candidate will work directly with our clients and a team of design engineers in a variety of civil engineering projects including pipelines, pump stations, and water treatment. The successful candidate will have a proven record of meeting project deadlines and budgets.  Other responsibilities include mentoring and training junior engineers, coordinating / participating in the preparation of plans and specifications, technical report writing, and documenting project activities, findings, and recommendations, with limited supervision. This position will also have business development responsibilities including lead identification, prospect meetings, and participation in proposals as appropriate.  The candidate must be a self-starter with a solid understanding of the consulting engineering industry. Familiarity with Deltek Vision project management system a plus.

Requirements:

  • Bachelor’s degree in Civil or Environmental Engineering.
  • 10-12 years of experience in the consulting engineering industry involving the design of municipal water systems.
  • Registered Professional Civil Engineer in the State of Connecticut or the ability to obtain through reciprocity.
  • Previous experience working on and managing projects for municipal water clients.
  • Proven history of developing and managing projects from design through construction.
  • Candidate must have strong technical skills.
  • Strong written and verbal communication, organizational and interpersonal skills.
  • Candidate must be able to work well independently and in teams and manage multiple projects simultaneously.

 

Water Distribution Systems in New England

Introduction

first-gummed-stamp-america
On July 1, 1847, Brattleboro postmaster Frederick Palmer had the idea of putting adhesive on the back of stamps, and so he produced and sold the first gummed postage stamp in America, now known as the 1847 Brattleboro Postmaster’s Provisional stamp.

New England is one of the oldest and most historically rich areas of the nation. Famous events such as the pilgrims founding Plimouth Plantation and Paul Revere’s midnight ride took place in Massachusetts. New Hampshire planted the first potato in America, Maine introduced the nation’s first sawmill, and Vermont produced the nation’s first gummed postage stamp. Connecticut has the most “firsts” of any state in the nation including the first newspaper, submarine, and hamburger, while tiny but mighty Rhode Island was the first colony in the nation to declare independence from Britain. New England also boasts another first: it is home to the nation’s first water distribution systems.

A Brief History

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Wooden pipe and fire plug from colonial Boston on display at the Waterworks Museum, Boston, MA.

Boston, Massachusetts became home to the nation’s first waterworks in 1652. Distribution pipes at that time were made of wood, constructed from bored-out logs from the area’s plentiful hemlock and elm trees and attached together with pitch, tar, or iron hoops. While this rudimentary distribution system did supply some of the area’s residents, it was mainly used for fire protection as homes during that time — constructed of wood and heated with fireplaces —were particularly prone to fire.

wooden-pipes-new-england-chart

It was over a century before other New England cities began installing wooden distribution pipes. Providence, Rhode Island, Portsmouth, New Hampshire, and Worcester, Massachusetts all laid wooden pipes during the late 1700s, and several other cities followed suit in the early 1800s. Contrary to some urban myths, wooden pipes are not still in use in any areas of New England today. The high pressure from modern water systems would instantly split any existing wooden pipes. Wooden pipes that are occasionally unearthed during some construction projects were disconnected years ago.

iron-pipes-new-engljand-chart

Wooden pipes were problematic for many reasons including warping and sagging, insect infestation, rotting, taste issues, and splitting. As iron became increasingly available during the early 1800s, cities began installing iron pipes. The first iron pipes in New England were installed in Portland, Maine in 1812, followed by Montpelier, Vermont in 1820, and in both instances the pipes were lead. Many other cities followed suit throughout the 19th century, utilizing wrought iron, cast iron, and lead pipe. In the 1950s, ductile iron piping was introduced and boasted the longevity of cast iron with the addition of increased strength, flexibility, and safety. It became widely used in the 1970s and it is still the material of choice throughout New England today.

Distribution Systems Today

water-main-break
Destruction caused by a water main break. Photo copyright Erin Nekervis

New England can be considered a pioneer of our nation’s water infrastructure. After all, distribution systems have grown from a few wooden pipes in Boston to the intricate, complicated underground infrastructure that we enjoy today. However, because much of the area’s infrastructure was laid so long ago, it has reached the end of its useful life. Water main breaks occur daily and are not only inconvenient to customers, they can also be dangerous, as evidenced by the November 2016 water main break in Boston, Massachusetts that caused manhole fires and forced evacuation of the area. Maintaining and updating our distribution systems is critical to the health and safety of our nation, its people, and the economy. But with limited budgets and resources, where do we start?

water-main-install
Tata & Howard provided design, bidding, and construction administration for a water main replacement in Milford, Massachusetts, identified in a Capital Efficiency Plan.

Strategically prioritizing improvements is imperative to today’s water systems, as the rehabilitation and replacement of our nation’s buried infrastructure is an ongoing task. Asset management provides a roadmap for utilities, allowing them to maximize their limited infrastructure dollars by planning for the replacement of critical infrastructure over time. Tata & Howard’s Capital Efficiency Plan™ (CEP) methodology takes it one step further by combining the concepts of asset management, hydraulic modeling, and system criticality into a single comprehensive report. The final report provides utilities with a database and Geographic Information System (GIS) representation for each pipe segment within their underground piping system, prioritizes water distribution system piping improvements, and provides estimated costs for water main replacement and rehabilitation.

elevated-water-tank
Tata & Howard provided water system distribution evaluation as well as design, bidding, and construction administration for a water tank replacement project in Paxton, MA.

Since the firm’s inception in 1992, Tata & Howard has remained a niche firm with deep experience and expertise in the water environment, and has provided CEP and hydraulic modeling services for countless municipalities throughout New England. Tata & Howard has one of the largest pipe asset management databases of any consulting engineering firm in New England. In fact, we have data on over 5,000 miles of New England pipe, providing utilities with critical information about their systems such as condition and probability of failure of certain pipe cohorts.

In Conclusion

Water distribution systems have come a long way since the days of hollowed out logs providing fire protection to colonial Bostonians. The underground network of distribution pipes has grown astronomically and now incorporates safer, stronger, and more cost-effective materials. As distribution systems are updated and expanded, it is critical that accurate, up-to-date information is available to water systems so that they may invest their limited capital wisely.

Separation of Water Distribution System into Two Zones, Spencer, MA

Abstract: The Town of Spencer, Massachusetts received an Administration Consent Order (ACO) from the Massachusetts Department of Environmental Protection (MassDEP) mandating changes to their water treatment process, and the separation of the Town’s water distribution system into two pressure zones. This paper discusses the completion of this project in three phases. The System Study evaluated the conceptual design criteria needed for the two pressure zones and selection of tank sites. The Design Phase highlights permitting and design challenges encountered, and the Construction Phase discusses the overall final product, construction challenges and project successes.