Infrastructure Week 2019

From May 13-20, the seventh annual Infrastructure Week is taking place with the support of hundreds of affiliates across the country. Infrastructure Week was created to help raise awareness for our country’s growing infrastructure needs and stress the message that we must #BuildForTomorrow. Led by a coalition of businesses, labor organizations and policy organizations, this week will unite the public and private sector to send this important message to leaders in Washington and beyond.

No matter where you live, your age, your education, if you drive a car or a truck or take the bus or a bicycle, infrastructure has a profound impact on your daily life. We all have to get around. We all need lights to come on and water to come out of the tap.

Consequently, too much of our nation’s infrastructure is under-maintained, too old, and over capacity. When it comes to water infrastructure alone, we are dealing with a massive network of pipes that are well over 100 years old. In short, droughts in western states have caused wells and reservoirs to fall dangerously low; saltwater intrusion of Florida’s drinking water infrastructure, and dam and levee failures in California, South Carolina, and Louisiana have caused evacuations and put hundreds of thousands of people and homes at risk.

infrastructure week photo with stat stating that 'most Americans' wter systems have been in operation for 75-100 years - well past their lifespans.

The High Cost of Water Infrastructure

And this is just the tip of the iceberg. A study conducted by the American Water Works Association revealed that the cost to replace our nation’s water infrastructures would cost more than one trillion dollars over the next 25 years.

No state, city, or county alone can tackle the growing backlog of projects of regional and national importance, and Americans get it: more than 79 percent of voters think it is extremely important for Congress and the White House to work together to invest in infrastructure.

For years, near-unanimous, bipartisan support for infrastructure investment has been steadily increasing. Leaders and voters have been rolling up their sleeves to spark efforts in the rebuilding and modernizing of transportation, water, and energy systems. Certainly, large strides have been made as a country, but there is still a lot to be done.

Every four years, the American Society of Civil Engineers (ASCE) publishes The Report Card for America’s Infrastructure, which grades the current state of the nation’s infrastructure on a scale between A and F. The last survey from 2017 gave tremendous insight into the state of our infrastructure surrounding drinking water, dams, and wastewater.

Drinking Water Infrastructure

The drinking water that we get in our homes and businesses all comes from about one million miles of pipes across the country. While the majority of those pipes were laid in the early to mid-20th century, many are showing signs of deterioration. There are many reasons for a water main to break including localized influences such as aggressive soil and weather conditions, as well as poor design/construction. Approximately 240,000 occur each year, consequently resulting in the waste of two trillion gallons of treated drinking water. Drinking Water received a grade of D.

Dams

The average age of the 90,000+ dams in the United States is 56.  Nearly 16,000 (~17%) have been classified as high-hazard potential. Dam failures not only risk public safety, they also can cost our economy millions of dollars in damages as well as the impairment of many other infrastructure systems, such as roads, bridges, and water systems. As a result, emergency action plans (EAPs) for use in the event of a dam failure or other uncontrolled release of water are vital. As of 2015, 77% of dams have EAPs – up from 66% in the last 2013 Report Card. Dams received a grade of D.

Wastewater

There are approximately 15,000 wastewater treatment plants across the U.S that are critical for protecting public health and the environment. In the next 15 years, it is expected that there will be 56 million new users connected to the centralized treatment system. This need comes with an estimated $271 billion cost. Maintaining our nation’s wastewater infrastructure is imperative for the health and well being of the 76% of the country that rely on these plants for sanitary water. Wastewater received a grade of D+.

In the water sector alone, it’s clear how heavily we rely on solid infrastructure. If the issues in our nation’s water infrastructure are not addressed, millions of people as well as our environment will be at risk. Many communities around the country are working hard to deliver projects to solve these problems – but there is always more to be done. Reversing the trajectory after decades of under-investment requires transformative action from Congress, states, infrastructure owners, and the American people. Join us this week to help spotlight the continued advocacy and education of infrastructure needs. Afterall, this is the true foundation that connects our country’s communities, businesses, and people.

 

MassDEP Beyond Compliance Awards

Tata & Howard Clients Receive 2018 Public Water System Awards

MassDEP

MARLBOROUGH, MA Tata & Howard, Inc., a leading innovator in water, wastewater, stormwater, and environmental engineering solutions, is pleased to announce several of its clients were selected to receive the 2018 Public Water System Beyond Compliance Awards from the Massachusetts Department of Environmental Protection (MassDEP).

The 2018 Public Water System Beyond Compliance Awards were presented to fifty-eight Public Water Systems in four different categories, including Nontransient Noncommunity (NTNC), small community, consecutive, and medium/large community, who achieved excellence in compliance with state and federal drinking water regulations.

In addition, these public water systems received zero violations in the past 5 years. They went above and beyond compliance regulations by testing for secondary contaminants and having adequate capacity.

“This award appropriately reflects the exceptional efforts and work our clients do every day to provide safe drinking water to the communities they serve,” said Patrick S. O’Neale, Senior Vice President, Tata & Howard. “We congratulate our clients on this well-deserved recognition.”

The annual awards ceremony was held at the Boston Statehouse on Drinking Water Day, Tuesday, May 8, 2018 during the week-long celebration of National Drinking Water Week (May 6 through 12, 2018).

Tata & Howard Client Award Winners:

Consecutive

Mattapoisett River Valley Water District

Medium and Large Community

Fairhaven Water Department – Fairhaven, MA
Mashpee Water District – Mashpee, MA
Newburyport Water Department – Newburyport, MA
Sandwich Water District – Sandwich, MA
Swampscott Water District, Swampscott, MA
Upper Cape Regional Water Cooperative – Sandwich, MA             

To review the entire list of this year’s award winners and nominations, visit to the MassDEP website.

A DPW Director’s Guide to Improving Utilities with Limited Capital

dpw-directorWater systems today face a set of problems that are unique to this generation. While our nation’s buried infrastructure is crumbling beneath our feet as it reaches the end of its useful life, supplies are dwindling, budgets are shrinking, and federal and state funding is drying up. At the same time, regulatory requirements continue to increase as emerging contaminants are identified. Water systems often find themselves in the quandary of whether to upgrade treatment systems to comply with these new regulations or update assets that are long overdue for replacement or rehabilitation.

Savvy DPW directors recognize the need for thinking outside the box when it comes to water system management. Gone are the days of simply allocating annual budgets to the required maintenance of assets. Instead, careful planning, thoughtful operations, and superior efficiency are the new requirements for successful utility management, and can all be accomplished with limited capital investment.

Planning for the Future with Capital Efficiency Plans™

Asset management planning is critical to the health and maintenance of water utilities. Part of a successful asset management plan is the development of a planned, systematic approach that provides for the rehabilitation and replacement of assets over time, while also maintaining an acceptable level of service for existing assets. But how are utilities able to determine which assets should be prioritized? The answer is through a multi-faceted approach to asset management.

Our Capital Efficiency Plan™ (CEP) methodology is unique in that it combines the concepts of asset management, hydraulic modeling, and system criticality into a single comprehensive report that is entirely customized to the individual utility distribution system. The final report provides utilities with a database and Geographic Information System (GIS) representation for each pipe segment within their underground piping system, prioritizes water distribution system piping improvements, and provides estimated costs for water main replacement and rehabilitation. Because the CEP takes a highly structured, three-pronged approach, utilities can decisively prioritize those assets most in need of repair or replacement, and are able to justify the costs of those critical projects when preparing annual budgets.

Increasing Operational Efficiency with Business Practice Evaluations

water-operations-evaluationIn addition to addressing capital efficiency, water utilities of today must also address operational efficiency. Because water systems are required to do so much with so little, efficiency in all aspects of water system management is critical. Tata & Howard appreciates the unique set of challenges faced by water systems today, and we have experts on staff who understand the inner workings of a water utility – and how to improve them.

Our Business Practice Evaluation (BPE) was designed by James J. “Jim” Courchaine, Vice President and National Director of Business Practices, who has over 45 years of experience in every facet of water and wastewater management, operations, and maintenance. He is a certified Water Treatment and Distribution System Operator, Grade 4c (MA) and RAM-W (Risk Assessment Methodology for Water). He also taught courses at the University of Massachusetts, Lowell for ten years on water system operations. Jim does not approach utility operations from the perspective of an engineer; rather, he has deep experience in utility operations and management as an actual operator.

Our BPEs assess the health of a utility’s work practices by implementing a framework for a structured approach to managing, operating, and maintaining in a well-defined manner. The overall goal of the assessment process is more efficient and effective work practices, and the assessment includes documentation of current business practices, identification of opportunities for improvement, conducting interviews including a diagonal slice of the organization, and observation of work practices in the field. The BPE encourages utilities to operate as a for-profit business rather than as a public supplier, which results in more efficient, cost effective operational and managerial procedures — and an improved bottom line. Water systems that have conducted a BPE have found significant improvement in the operational efficiency of their utility.

Improving the Environment — and the Bottom Line — with Water Audits

water-meters-water-auditsBesides improving operational and capital efficiency, water systems of today must reduce non-revenue water. Non-revenue water is treated drinking water that has been pumped but is lost before it ever reaches the customer, either through real losses such as leaks, or through apparent losses such as theft or metering issues. In the United States, water utilities lose about 20% of their supply to non-revenue water. Non-revenue water not only affects the financial health of water systems, but also contributes to our nation’s decreasing water supply. In fact, the amount of water “lost” over the course of a year is enough to supply the entire State of California for that same year. Therefore, the AWWA recommends that every water system conduct an annual water audit using M36: Water Audits and Loss Control methodology to accurately account for real and apparent losses.

A water audit helps water systems identify the causes of water loss, as well as the true costs of this loss. An effective water audit will help a water system reduce water loss, thus recapturing lost revenue. Water loss typically comes as a result of aging, and deteriorating infrastructure, particularly in the northeast, as well as policies and procedures that lead to inaccurate accounting of water use. Water audits are the most cost-effective and efficient solution to increasing demand, and, like BPEs, water audits usually pay for themselves in less than a year.

In Conclusion

Today’s DPW Directors are faced with the burden of increasing regulations along with decreasing supply, budgets, and funding. For water systems to continue to effectively function, they must remain profitable, which means they must implement efficiencies on all fronts. CEPs, BPEs, and water audits are all low-cost methodologies that improve efficiency with an extremely short return on investment. In addition, water systems that proactively plan for the future will more easily weather the threats of climate change and population growth. Capital and operational efficiency combined with identifying and addressing sources of non-revenue water will position water system to continue to provide safe, clean drinking water for future generations.

What Municipal Water Systems Need to Know to Increase Efficiency

global_water_supply

A common problem facing municipal water systems today is the need to maintain safe water supplies in the midst of increasing demand, limited supply, crumbling infrastructure, decreasing budgets, dwindling governmental funding, and more stringent regulations. Never before have municipal suppliers been faced with such a daunting task, and utilities are scrambling to find ways to make ends meet. And while there are technologies today that are more efficient than the decades-old systems still in use at many facilities, most utilities simply do not have the resources to upgrade in light of limited local, state, and federal funding and budgetary constraints.

Fortunately, there are many steps that municipal water systems can take to increase efficiency without having to upgrade entire facilities and piping systems. Implementing a few comparatively inexpensive initiatives can save utilities significant, much-needed funds that can be used for future upgrades required for regulatory compliance.

Business Practice Evaluations

water_treatment_facility_interior
North Chelmsford, MA water treatment plant interior

Very often, operational procedures of municipal water systems are overshadowed by the need to provide safe, clean drinking water to the public, and understandably so — the dedication that water utilities show to their customers is commendable. However, the fact remains that operational procedures typically have the potential for drastic improvement, resulting in reduced operational expenses and smoother utility management.

One way to address operational inefficiencies is with a Business Practice Evaluation (BPE), which assesses the health of a utility’s work practices by implementing a framework for a structured approach to managing, operating, and maintaining in a more business-like manner. In other words, approaching a municipal water supply as a for-profit business rather than as a public supplier results in better operational and managerial procedures, and an improved bottom line.

water_storage_tank
Water storage tank in Meriden, CT

The overall goal of the assessment process is more efficient and effective work practices, and the assessment includes documentation of current business practices, identification of opportunities for improvement, conducting interviews including a diagonal slice of the organization, and observation of work practices in the field.

This assessment provides a birds-eye view of the utility along with objective recommendations to improve system performance. As no two utilities are alike, the structured approach is fully customized and includes all functions of the utility — from administration and technical to operations and maintenance. The result is an organized, systematic plan and timeline to optimize the overall utility by implementing specific steps including developing rating criteria to determine level of performance of work practices; conducting kick-off, consensus, and findings workshops; reviewing utility documents and documentation of work practices; conducting interviews with employees; and observing field operations of current work practices.

Organizations that have conducted a BPE significantly improve the operational efficiency of their utility, and the evaluation typically pays for itself in well under a year.

Non-Revenue Water and Water Audits

water_meterBesides improving operational efficiency, utilities of today need to find ways to reduce non-revenue water. Non-revenue water is water that has been pumped but is lost before it ever reaches the customer, either through real — or physical — losses such as leaks, or through apparent losses such as theft or meter inaccuracy. Globally, water utilities lose 34% of their supply to non-revenue water, and in the United States, that number is about 20%, with 75% of that loss being easily recoverable. Because non-revenue water is both detrimental to the financial health of a utility as well as our nation’s limited water resources, the AWWA recommends that utilities conduct annual water audits using M36: Water Audits and Loss Control methodology to accurately account for real and apparent losses.

Tata & Howard Vice President Steve Rupar, P.E., served as co-chair of the South Central Connecticut Regional Water Authority (RWA) Non-Revenue Water Goal Team, which completed the first water audit of the RWA system based on the AWWA M36 third edition methodology in 2010. Recently, Mr. Rupar was part of the AWWA Water Loss Control Committee and in charge of writing two new chapters on apparent loss control for the 4th edition update to AWWA M36.

A water audit can help water systems identify the causes and true costs of water loss, and develop strategies to reduce water loss and recapture lost revenue. In the northeast, drinking water infrastructure is typically several decades old, sometimes over a century, and deteriorating distribution systems can be a significant source of water loss through leakage. In addition, policies and procedures that lead to inaccurate accounting of water use along with customer metering inaccuracies also contribute to NRW. Of the estimated $200 billion that the United States will need to spend over the next 20 years to upgrade water distribution systems, almost half of that is needed for water loss control.

leaking_pipeWater audits are often the most cost-effective and efficient solution to increasing demand. And like BPEs, the cost of a water audit is typically recovered in under a year. Effective water loss control programs significantly reduce the need for costly facility upgrades, and the recovered water can be sold to consumers, generating desperately needed revenue while meeting water demands. Another benefit of a water loss control program is the reduction of entry points for disease-causing pathogens, resulting in increased public health.

In Conclusion

Municipal water systems of today face a number of significant challenges including water quantity and quality concerns, aging infrastructure, population growth, increased regulatory requirements, climate change, and depleted resources. In order for water systems to remain profitable, and therefore functional, they must implement efficiencies that will increase revenue and decrease water loss, all with the least capital expenditure possible. Both BPEs and water audits are inexpensive ways to improve efficiency and to realize a return on investment in less than one year, saving limited funds for future upgrades and expansions.