In the United States, there are approximately 170,000 public drinking water systems, with 54,000 of them collectively delivering water to more than 264 million people, more than half of the country’s population. Unfortunately, due to the state of our nation’s drinking water system, limited infrastructure funds, and climate change, we are losing approximately seven billion gallons of water a day.
So where exactly is that water going?
Non-Revenue Water Crisis
Non-revenue water (NRW) is water that has been, essentially, dined and dashed, or water that has been consumed but not paid for by way of inaccurate meter reads or theft. Additionally, leaks in the system can be a major contributor to NRW.

With NRW comes two main types of loss: apparent and real loss. Apparent losses occur when water is delivered to the consumer but is either measured or metered incorrectly. Real losses occur when water is physically lost and never makes it to the consumer. While a very small amount of NRW comes from firefighting, hydrant flushing, municipal construction, and street sweeping, this is considered to be an “unbilled metered” source of NRW and is not considered a part of the “real loss” crisis. (You can find more information on different forms of NRW here.)
So, how does this affect the general public? Well, if you use less water, your monthly bill will go down, as with any typical utility. However, if water is being lost within the plumbing in your house, and there is a higher demand, your monthly bill will be raised. In fact, the average household in the US loses approximately 10,000 gallons of water a year, meaning NRW affects, quite literally, everyone.

Hundred-Year-Old Pipes
In the United States, there are an average of 240,000 water main breaks every year, with approximately 650 to 700 happening per day. Unfortunately, this information isn’t entirely shocking given that a large amount of our nation’s pipes and mains are over a hundred years old and in need of critical replacement in order to prevent further breaks. As it turns out, 75% of drinking water investment needs are for repairing and replacing leaky pipes.
Drinking water system component parts have an average life expectancy of fifteen to ninety-five years, so while new pipes are being added to expand our current systems, other parts are continuing to degrade. Degrading leads to water main and pipe leaks, which not only disrupt service to customers, but can also cause the subsurface of our roads and public infrastructures to erode which, when untreated, can eventually lead to road collapses and deteriorating building foundations. Just as concerning, broken or leaking pipes invite the potential for toxins and disease-causing pathogens to enter the water supply, causing water quality issues that require mitigation — yet another expense.
Why Water Audits?
To fix all of our water distribution systems, it would cost the United States approximately $200 billion, and almost half of that money would be allocated for water loss control. With water audits, the most critical areas can be identified first so the (already limited) funds can be dedicated solely to repairing the infrastructure. From there, water audits can help municipalities develop strategies and courses of action for future problem areas; recapture lost water; decrease the need for new sources, treatment plants, facility upgrades and expansions; and reduce the number of entry points to disease-causing pathogens.
Water audits follow the M36 Water Audit methodology from American Water Works Association (AWWA) and are an affordable and efficient solution to increasing water availability and helping to identify the costs and causes of water loss. In the past, Tata & Howard has been retained by the Towns of Wayland and Grafton, MA, and South Central Connecticut Regional Water Authority (SCCRWA) to complete water audits to determine the volume at which NRW is occurring, potential sources of the lost water, and make recommendations on how to reduce future water loss.
For more information on water loss control and the M36 methodology, take a look at our webinar here.

Every year during the first week of May, the American Water Works Association (AWWA) and members of the water community celebrate Drinking Water Week, a week-long campaign dedicated to educating the public about the critical role clean water plays in our daily lives.
The Tata & Howard Capital Efficiency Plan (CEP) helps you do just that. Our CEP method is an accelerated and progressive approach to asset management. Our program allows municipalities, with the assistance and guidance of expert field staff and project managers, to do the following: (1) identify areas of their water, stormwater, and wastewater systems that are in need of repair, replacement, and/or rehabilitation; and (2) create a prioritized plan of action that is easily justified. In addition, the entire plan is conducted and completed in a way that makes the most bang out of municipalities’ limited infrastructure bucks.
Once the plan is completed, systems receive their CEP report, complete with Geographic Information System (GIS) representation for each pipe segment within their individual underground piping system, along with a database. Each report will detail what issues are critical and should be prioritized, and includes estimated costs for the repairs, replacements, or rehabilitations that need to be made, so critical and less-critical projects alike can be part of the conversation when preparing annual budgets.
It has been no secret that federal and state funding has been on a steady decline for several decades now, starting in the mid-1970s. With already limited funding, state and local governments are unable to meet full capital expenditures and to prioritize projects, and are frankly falling behind, leaving their residents to bear the burden of crumbling infrastructure.
Asset management planning is absolutely critical to the current and future health and maintenance of our water supplies. This highly structured, three-circle approach to capital planning is one of the most effective ways for systems to conclusively prioritize those that are in most need of repair, replacement, or rehabilitation. Each CEP approach is specifically tailored to each project, as each system and project have varying needs.
For example, in an effort to help remove lead pipes from Massachusetts turf, in the past we have partnered with the city of Marlborough, MA and
For starters, let’s start with why lead is bad for us. Exposing one to lead, whether by contaminated drinking water or ingestion, can lead to severe brain and nervous system damage, kidney damage, can drastically affect children and those who are pregnant, and can cause death.
PFAS have been on the Environmental Protection Agency’s (EPA) radar for quite some time now. The question is, why is the EPA so focused on these compounds? Well, for starters, they are human-made, widely used, and nearly impossible to dissolve and break down, which means that over time they start to spread and grow, more and more, both within the human body and in our environment. These compounds are also resistant to heat, oil, grease, and water, and —what’s worse — is that the EPA has found traces of all the Unregulated Contaminant Monitoring Rule 3 (UCMR 3) (i.e., the long p-words mentioned earlier) in our country’s water supply in recent years.
Today,
At the end of the day, our planet’s drinking water has been affected on a national and global level thanks to the work of PFAS manufacturers. People, animals, and our entire ecosystem have been tainted. Now, water utilities are tasked with cleaning up the mess (literally). Grants are helpful but they’re not guaranteed and, frankly, $1-5 billion isn’t nearly enough for testing on a national scale, which is necessary due to the almost 100 years of damage PFAS have caused.











Tata & Howard, Inc. has announced the retirement of Tata & Howard Co-Founder and Senior Vice President Paul Howard as of December 31, 2022. While he is stepping down from day-to-day operations, Mr. Howard will remain on the Board of Directors and serve as a technical advisor to the current leadership team led by Karen Gracey, P.E. and Jenna Rzasa, P.E., who were named Co-Presidents in 2017.